NEWWA SPRING CONFERENCE 2026|See us at Booth # — April 1-2, Worcester, MA

Operational Intelligence Platform
One platform for
Billing
And every other one.

Your utility runs on 12 systems that don't talk to each other. Raybern OI connects them into one intelligence layer — so every department sees the full picture from a single screen.

SYS.CONNECTED12+
DEPT.UNIFIED12
FILTER.DIM30+

The Platform

Click a parcel.
See everything.

Billing, meters, GIS, assets, work orders, SCADA, and historical archives — unified in one operational intelligence layer.

Raybern ROI Platform — Area Search showing Water Tie Card for Atlantic Ave with parcel data, GIS map, and historical documents
$6.4B
Lost annually by U.S. utilities
12+
Disconnected systems per utility
12
Departments operating in silos
0
Cross-visibility between them
01 — The Problem

12 departments.
12 silos.
Zero cross-visibility.

Each team runs its own system. Different logins. Different databases. When systems don't talk, operators can't act. Non-revenue water isn't just a leak problem — it's a data problem. And it's costing U.S. utilities $6.4 billion annually.

BILLING

"How much revenue are we actually losing?"

MDM

"Another meter alert... is this one critical?"

ASSETS

"Where is that valve, and what's its history?"

ARCHIVES

"Can someone find the tie card for 5 Atlantic Ave?"

Data trapped in disconnected silos
Paper archives inaccessible digitally
Institutional knowledge lost with retirements
02 — The Solution

One platform.
Every department.

Raybern OI connects your billing system, meter data, GIS, asset management, work orders, SCADA, and historical archives into a single operational intelligence layer. Click a parcel — see everything.

UNIFIED DATA

All systems connected through one intelligence layer

INSTANT ACCESS

Click any parcel to see billing, meters, permits, and history

EVERY DEPARTMENT

From billing to fire dept — everyone sees the full picture

roi-platform.raybernconsulting.com/documentSearch
ROI Platform — Document Search showing 16 Water Main Linen documents with map view, street view, and historical blueprint thumbnails
03 — Capabilities

Built for how utilities
actually operate.

01

Instant Location Intelligence

Click a Parcel. See Everything.

The Area Search is the heart of the platform. Click any parcel to instantly open a detail card aggregating every piece of data tied to that location — water tie cards, billing accounts, parcel data, gas and plumbing permits.

Water Tie CardsBilling AccountsParcel DataPermits
02

Historical Data Digitization

Digitized. Indexed. Geo-located.

Decades of institutional knowledge — hand-drawn tie cards, linen drawings, and site plans — are no longer trapped in filing cabinets. Instantly searchable by address, owner, or application number. Linked directly to the parcel on the map.

Scanned & IndexedGeo-LocatedFull ResolutionSince 1901
03

Proactive Meter Intelligence

Detect Leaks Before They Cost You.

The MDM doesn't just display reads — it analyzes them. Visualize consumption patterns, monitor device health, and set automated alerts for anomalies including high flow, backflow, and no-consumption detection.

High Flow AlertsDevice HealthBackflow DetectionHourly Granularity
04

Cross-System Intelligence

See the Whole Picture.

The only platform that layers real-time meter data directly over your historical document search. See what was installed in 1950 alongside how it's performing today — in one view.

Real-Time OverlayHistorical + LiveDocument SearchMDM Integration
05

Powerful Data Filtering

30+ Dimensions. One Search.

Answer complex operational questions instantly. Slice your utility's data by any attribute — from billing status to pipe material, consumption state to compliance reporting.

Asset AttributesMeter HealthComplianceHistorical Metadata
04 — Who Uses ROI

One platform for
every department.

From the meter shop to the mayor's office, ROI gives every stakeholder the data they need — without learning a new system.

WATER & BILLING
Utility Billing
Meter Shop
Water Dept
OPERATIONS
Public Works
Engineering
Customer Service
SAFETY & PLANNING
Building Dept
Police Dept
Fire Dept
LEADERSHIP
Finance Dept
Mayor
Council
12 municipal departments connected through Raybern OI
05 — The Platform

Designed to deliver value
from day one.

Our phased partnership approach ensures your team is supported at every step — from initial system integration through full operational deployment.

Raybern OI platform — unified operational intelligence dashboard
01

Discovery & Integration

  • Connect MDM, Billing, and Asset Management systems
  • Begin digitization of paper archives
  • Establish baseline metrics
02

Configuration & Training

  • Tailor workflows to your specific needs
  • Configure filter dimensions
  • Train team on Area Search and MDM
03

Go-Live & Support

  • Full operational access for all departments
  • Ongoing technical support
  • Continuous feature updates
Get Started

Let's build a
smarter utility,
together.

See your parcels, your meters, and your documents — unified in one platform. Schedule a demo to see ROI in action.

114+ Utilities Served15+ States75+ Years Combined Expertise